Effective Date: January 1, 2023

Last Updated: December 14, 2023

Welcome to OranjBox Networks (“the Company,” “we,” “us,” or “our”). This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information. If you are using our services on behalf of a corporation or another legal entity, references to “you” or “your” also include your employees, contractors, or other individuals whose information is under your custody or control. This Privacy Policy applies to information collected through our websites https://www.oranjbox.ca/ (the “Originating Website”) and associated websites like fastsupport.pro and obnw.ca (collectively, the “Related Websites”), collectively referred to as the “Website.” This policy also applies to electronic communications between you and OranjBox Networks.

1. Information Collection

• Personal Information: We collect identifiable personal information, such as name, email address, postal address, phone number, employment details, date of birth, and financial information.
• Non-Personal Information: We may also collect non-personal information of an aggregate or anonymous nature.

2. Consent

• Express Consent: Obtained for collecting, using, or disclosing personal information for purposes not described in this Privacy Policy.
• Implied Consent: Rely on your implied consent based on factors like sensitivity of information and reasonable expectations.
• Limitation and Refusal: Use personal information in line with this policy; refusal may impact service usage.

3. Types of Information We Collect

Various personal information types, including contact/location, demographic, financial, device, and technical information.

4. How We Collect Information

Collected when using services, attending events, corresponding, signing up for newsletters, submitting support tickets, participating in surveys, or interacting online/offline. Information may also come from third-party sources with permission.

• Automated Technologies: Use cookies, web beacons, and tracking technologies to collect information about browsing actions and patterns.
• Third-Party Information Collection: Content or applications on the Website may be served by third parties using cookies or tracking technologies. We do not control these third-party tracking technologies.

5. How We Use and Disclose Information

Personal information used for providing services, improving user experience, administering relationships, conducting surveys, complying with legal obligations, and disclosed to affiliates, service providers, or as required by law.

6. Transferring Personal Information

May transfer personal information to third-party service providers outside your province or country, ensuring adherence to privacy standards.

7. How We Protect Information

Implement physical, electronic, and administrative measures to secure personal information, following cyber security best practices.

8. Your Choices

• Access: Right to access or request information about personal information in our custody or control.
• Updating Information: Request correction of outdated or inaccurate personal information.
• Withdrawing Consent: May withdraw consent to the collection, use, and transfer of personal information.
• Tracking Technologies: Set browser to refuse cookies or tracking technologies.
• Email Communications: Opt-out of marketing emails, but certain emails may be necessary for service operation.

This Privacy Policy is effective as of the date mentioned above and may be updated at our discretion. Your continued use of our services constitutes acceptance of any changes.

For questions or concerns, contact us at contact@oranjbox.ca.